Privacy Policy

A legal disclaimer

Privacy Policy

Hardline Property Services (“we”, “our”, “us”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following information when you contact us or use our services:

• Your name

• Email address

• Phone number

• Business name

• Service details or messages submitted through our contact form

• Any additional information you choose to provide

2. How We Use Your Information

We collect personal information to:

• Respond to enquiries and provide quotes

• Deliver cleaning and maintenance services

• Communicate with you about bookings, reports, and compliance documents

• Improve our services and website

We will not sell, rent, or share your personal information with unrelated third parties.

3. Storage and Security

We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure. Information submitted through our website may be stored securely within Wix servers and our internal systems.

4. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance. Cookies do not identify you personally but help us enhance site functionality.

5. Third-Party Services

We may use trusted third-party providers (such as email services, booking tools, or Google services). These providers may process your information solely to help us deliver our services.

6. Accessing or Updating Your Information

You may request to access, update, or correct your personal information at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact us at:

Email: info@hardlinepropertyservices.com.au

Phone: (add number)

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page.